Our protection service prioritises the risks to the business sector, focusing on the provision of advice and, importantly, the enforcement of legislation. We continually remain focused on reducing risk by preventing emergencies through public involvement, engaging with our partners, and targeting schools, communities and vulnerable people with advice and guidance. We’re as committed as ever to getting to the most serious incidents in a five-minute, risked based attendance time. We are accountable to the public, via the West Midlands Fire and Rescue Authority, made up of 15 localĬouncillors from Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton. West Midlands Fire Service is the second-largest fire and rescue service in the country, delivering emergency response, prevention, advice and legislative enforcement services toĢ.8 million residents in the seven local authority districts that make up the service area within the West Midlands conurbation. We believe that we have an important role to play, in helping people live safer, healthier lives and supporting West Midlands businesses and the economy to thrive. Our guiding vision statement is to make the West Midlands safer, stronger healthier.
Your comments are important to us and help us to improve our service to you. This page provides you with information about the standards you can expect when you contact us and how you can compliment, comment or complain (CCC) about the service you have received. Our service provides a wide range of services to you, the public.
We are the second-largest Metropolitan Fire Service in the country, providing fire safety education and emergency response to people who live and work across the West Midlands area to make you safer, stronger and healthier. West Midlands Fire Service are proud of the services we provide and are committed to providing you with a caring, efficient and cost-effective fire service, which we continually seek to improve.
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